HDFC Bank Limited ("Bank" or "us" or "we") respects your privacy and is committed to protecting your personal data.

This notice and request for consent ("Notice") will inform you about how the Bank proposes to collect, handle, store, use, disclose and transfer ("Process") your personal data in connection with ("Other Products").
 

1. Other Products – Other Product(s)” shall mean all products, services and/ or businesses:

(a) Of the Bank e.g. Current Bank Account, Saving Bank Account, Cards, Deposits, Forex, Investments, Loans, Trading Accounts, Wallet Services etc.

(b) Of subsidiaries, affiliates, associates or group companies of Bank (collectively, "Affiliates");

(c) Of entities which the Bank or Affiliates offer, distribute, resell, refer or where the Bank or Affiliates act as agent

2. Categories of Personal Data: We may Process the following types of your personal data:

Note: We may collect your personal data directly from you, from our affiliates or third parties such as our vendors, credit information companies, regulators or governmental authorities who may have your personal data, or from publicly accessible sources.
 

3.  Purposes of Processing of Personal Data: We may Process your personal data for the following purposes:

Note: We may undertake the abovementioned activities either ourselves or through our affiliates or third parties such as vendors, service providers, other regulated entities such as credit information companies and KYC registration and authentication service agencies, etc., in accordance with our internal policies and applicable law.
 

4. Third-Party Sharing: We may disclose or transfer your personal data to the following entities for the following purposes:

Note: In certain cases, these entities, which receive your personal data from us may also be legally required to give you a notice regarding their Processing of your personal data and request for your consent before they Process the same. We encourage you to read their privacy notices and contact them if you have any questions regarding how they Process your personal data.

5. Your Rights

Under the DPDPA, you have the right to:

a.  Access, update and review your personal data.

b. Correct inaccuracies in your personal data.

c. Request erasure of your personal data.

d. Nominate another individual who can exercise your rights in case of your incapacity.

e. Raise grievances.

To exercise your rights, please contact us at [privacy@hdfc.bank.in].
 

6. Consent Withdrawal:

You have the right to withdraw your consent at any time by accessing Consent Connect.

Please note that our Processing of your personal data before you withdraw your consent will not be impacted. You should also be aware that if you withdraw your consent for us to Process your personal data for some of the purposes we have mentioned in this Privacy Notice, we may not be able to continue offering you the Requested Product. This could mean that the terms and conditions applicable to discontinuation or closure of your Requested Product will become applicable. Specifically, such withdrawal of your consent and consequent discontinuation/ closure of the Requested Product could also lead to consequent obligations/ charges as are applicable as per the terms and conditions of such Requested Product or loss of benefits. Illustratively, in the context of a savings account, this may include cessation of any standing instructions and discontinuation of linked services such as debit card, UPI, net banking, and EMI payments.

Accordingly, we encourage you to review the terms and conditions applicable to the Requested Product to understand the consequences of withdrawal of your consent in respect of Processing of your personal data and the resultant discontinuation / closure of the same.
 

7. Grievances: If you believe that you have any concerns regarding how we Process your personal data, you have the right to let us know your grievances. Please contact us at the details provided under 'Contact Information' below to register your concerns.

Contact Information:

Name of DPO: Rahul Rajendra Prasad

Contact details: Privacy@hdfc.bank.in

If you are not satisfied with the resolution of your grievance, you may make a complaint to the Data Protection Board of India.
 

8. By providing your consent by ticking the checkbox, you acknowledge and agree to the following:

(a) That you have read and understood the contents of this Notice and consent to the Processing of your personal data as described here.

(b) That you give your consent voluntarily, without any coercion or influence from the Bank or any other person.

(c) That you will provide and ensure that the Bank maintains accurate, updated, complete and consistent personal data.

(d) The Bank may Process your personal data for certain other purposes without your consent, where the law allows us to do so such as enforcement of a legal claim against you or for the Bank to make regulatory disclosures.

For more details about how we Process your personal data for various purposes, your rights under the law, and our privacy practices, please read our Privacy Policy

You can read this consent statement in your preferred local language by clicking here.