1.       In this Consent the following capitalized terms shall have the meanings assigned to them hereunder:

“Data” shall mean all personal data, transactional data, Derivative Data, any other information, etc., in relation to me/us, including the following including in relation to past Products:

(a)     know your customer (KYC)/anti money laundering (AML) data;

(b)     information submitted while making any application or request to the Bank for any Product;

(c)     any transactional data generated during the relationship or as a result of any transaction, statements, entries, logs, in relation thereto;

(d)     any information obtained/received by the Bank from any other source.

(e)     any Derivative Data.

“Derivative Data” shall mean any credit scores, credit information, behavioural projections, profiling, analytical results, reports (prepared by the Bank internally or other persons) including through any algorithms, analytics, software, automations, profiling etc., and whether such derivative is from the information collected from me/us or in combination with any other information sourced from any other person, database or source whether by the Bank or other persons. The process of arriving at and generation of such Derivative Data involving or through any of the above sub-processes/methods, shall be referred to as “Derivation”.

“Specified Purposes” shall collectively mean, risk assessment, risk analysis, portfolio sensitivity analysis, fraud checks, fraud detections, fraud prevention, detecting and preventing crime including crime/ terror funding, detecting malpractices or discrepant documents or information, prevention of misuse, assessment of eligibility, financial standing, due diligence, background check, physical and other inspections, verifications, obtaining any reports for any of the above, know your customer (KYC)/ anti-money laundering (AML) checks, customer service, monitoring, any legal proceedings, actions, enquiries, investigations, pursuing any remedies, enforcing rights, reporting including credit reporting, KYC reporting,  filing, providing mobile banking, internet banking, digital banking, social media banking, SMS banking, any other digital based banking services, issuance of any debit and/or other cards, sharing of Data with various intermediaries, switches, networks, card associations, settlement, transfer and processing intermediaries, sharing Data with entities managing loyalty programmes, managing, generating and/or implementing any offers, discounts, cashbacks, chargebacks, features, tie-ups with merchants, payment aggregators, payment gateways, payments systems, performance of any legal and/or regulatory obligations, filings, reporting, etc., whether any of these are undertaken internally or through any Processing Entity.

"Processing” shall mean any operation or set of operations performed on Data, and includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction and the term “Process” and “Processed” shall be construed accordingly.

“Processing Entity” shall mean any credit information company(ies), bureau(s), switches, networks, card associations, settlement, transfer and processing intermediaries, payment aggregators, payment gateways, payments systems, service provider(s), consultant(s), vendor(s), agent(s), fintech entity(ies), co-brand entity(ies)/partner(s), distributor(s), selling/ marketing agent(s), any partner(s), collaborator(s), co-lender(s), co-originator(s), merchant(s), aggregator(s), lead generator(s), sourcing entity(ies), client(s), customer(s) or other person(s) with whom the Bank has any direct or indirect arrangement or tie-up or contract for any products or services, any TPAPs (for whom the Bank acts as PSP bank), or other player(s)/ intermediary(ies) in any ecosystem of which the Bank is a part, and such Processing Entities’ service providers, consultants, vendors, etc.

“Product(s)” shall mean, deposits (including recurring and/or fixed) also including if I/we are an authorised signatory or authorised person or representative of a non-individual applicant/ customer/ user of any services, whether direct or indirect, whether any such Product is of the Bank itself or jointly with others or where the Bank is distributor or under a referral, agency or any other arrangement for Products or any other products and/or services of other persons.

The Products, which have been applied/ requested by or availed by me/us (including where the initiation of any transaction is not directly with the Bank but is with a relevant Processing Entity), shall be referred to as “Requested Products”, and the Products (including any future products or services) other than the Requested Products, shall be referred to as “Other Products”.

2.       I hereby authorize HDFC Bank Limited (“Bank” which expression shall be deemed to include its successors and assigns) to Process, the Data or any part thereof, for any of the Specified Purposes:

 i.      in connection with assessment or processing of the application/ request for any Requested Product, or in order to take any steps prior to entering into any contract, or to determine eligibility for the Requested Products, or in connection with execution or furtherance of a contract/ transaction, performance by Bank or me/us or any other intermediaries, of any contract or part thereof or any regulatory or legal obligations in relation to any Requested Product availed or in pursuance thereof;

ii.      in connection with Derivation and sharing any Derivative Data (between Bank and any Processing Entity) in connection with the aforesaid purposes;

iii.      in connection with contacting, establishing contact, whereabouts, including through email, postal address, telephone, social media, banners on applications/ electronic platforms, notifications, website, premises of third parties/ other persons, for monitoring the performance of the account or for monitoring for suspicious activities, transactions, fraud detection, prevention, reporting, alerting others;

iv.      in connection with deploying any analytics, automated processing, algorithms, robotics, profiling, encryptions, coding, anonymizations, etc., for any of the Specified Purposes or processing activities mentioned from 2 (i) – 2 (iii) above in relation thereto.

3.       I authorize the Processing Entities to Process the Data or any part thereof, for any of the Specified Purposes.

4.       For the aforesaid consents, authorizations and purposes covered above, it shall be deemed that I/we have furnished all the Data separately under this consent.

5.       I confirm that the Data given and that will be given by me from time to time is accurate, updated and complete in all respects.

6.       I agree that the aforesaid consents/ authorizations for the Specified Purposes shall survive beyond the validity of such application/ tenure of the Product/ consummation of any transaction, to the extent any of the Specified Purposes survive.

7.       The consents given or denied under this document do not limit any other consents obtained or given. 

8.       I acknowledge and confirm that all the Specified Purposes are lawful purposes.

9.       I confirm that this consent is being given freely by me/us without any pressure, influence or coercion from any other person, and that the consent is an informed and unconditional consent.

10.    I hereby understand and agree that the Processing of Data is necessary for the Specified Purposes.

11.    I acknowledge that the fact that is consent has been requested or that I/we am/are giving this consent, does not by itself limit or prejudice any grounds or bases which the Bank or any of the Processing Entities may have for Processing the Data without consent, and this consent is not in derogation of any such other ground or basis and is in addition to any such ground or basis. For clarity, even if this consent is withdrawn, the Bank and/or the Processing Entities may continue to Process the Data for performance of contract in relation to the Requested Products or for taking any steps pursuant to the contract or for protecting the legitimate interests of the Bank pursuant thereto, or when this consent is not the only basis or ground for Processing.

12.    I acknowledge that since the basis this consent the Bank may enter into a contract in relation to the Requested Products and it is and will be necessary to Process the Data for the purposes of the contract, withdrawal of this consent by me/us will not prevent the Bank and/or Processing Entities from continuing to Process the Data for the purposes of the contract.

Perfios T&C

1.       You will now be re-directed to the webpage / domain hosted by Perfios Software Solutions Pvt. Ltd. (“Perfios Page”) who is a service provider of HDFC Bank for limited purposes.

2.       Even if any Bank logo appears therein please note that the Perfios Page is a not a Bank controlled page and is controlled and operated by Perfios.

3.       On the Perfios Page you will be provided certain options for providing your bank account statement through Perfios such as: (i) by uploading your bank account statement; (ii) providing your bank account statement through various Account Aggregators; and (iii) providing/ fetching your bank account statement by logging in using your netbanking credentials.

4.       Please note that while the above options are being enabled through a service provider of the Bank the Bank is not endorsing any of the options and you are requested to choose from amongst the options independently and at your sole discretion.

5.       As far as the option of logging in using your netbanking credentials please note that the same shall be a matter between you and Perfios and that the Bank is not certifying this mode and that you are cognizant that you have other options of providing your bank account statement and by choosing this option you are conscious of the risks involved in using your netbanking credentials and the Bank does not undertake any responsibility or liability for the same as it is a matter between you and Perfios.

6.       In case you the Account Aggregator option you will have the discretion to enter your pre-existing Account Aggregator handle if any. However in case the Bank does not have a tie-up with such Account Aggregator you will need to select another Account Aggregator of your choice to create a new handle for the purposes of obtaining financial information and sharing the same with the Bank (as a Financial Information User) should you choose to proceed further in the process. In case you do not wish to create a new handle with any other Account Aggregator you are free select the other options or opt out of this process. Nothing contained herein shall be construed to limit your choices.

7.       For any activity that takes place through Account Aggregator mode it will be a matter between you and the Account Aggregator (since the Bank does not control the platform of the Account Aggregator) and only the financial information shall be submitted to the Bank which financial information will be subject to your consent as mentioned in Clause 11 below.

8.       Further please note that by providing the bank account statements and other data through Perfios you understand that the Bank shall be responsible only for the data that it receives and that there will be times where the data will be with Perfios and not in the control or environment of the Bank.

9.       You shall be responsible for the consent you provide on the Perfios Page and any consent or acceptance of any terms beyond the purpose of use by the Bank of your data shall be deemed to be a contract between you and Perfios and the Bank cannot be held liable for the same.

10.    Please note that internet as a medium is subject to associated risks and any of your log in and access credentials should not be shared or disclosed by you to any person and it requires special duty of care on your part to ensure that the security of your access or log in credentials is not compromised at your end and should at all times be safeguarded by you.

11.    By providing the bank account statements using any of the above modes you agree accept and consent to the following:

I.            To share and disclose to the Bank and Perfios the bank account statements details of bank account transactions personal data and/or sensitive data;

II.            Perfios may use the aforesaid along with any other information it may have / derive and may even generate new data or reports;

III.            Perfios shall process compile re-organise combine with other data apply tools and derivates profile run analytics on the aforesaid to create summaries results reports such as credit appraisal reports derive scores such as credit risk scores perform fraud checks and/or generate financial insights for being shared with Bank for the purposes mentioned in (vi) to (viii) below;

IV.            The entire information data reports scores analytics etc. covered in (i) (ii) and (iii) above are collectively referred to as “Information”;

V.            You hereby authorise Perfios to disclose to and share with the Bank the Information;

VI.            That the Bank may process retain and/or use the Information as per Bank’s discretion for the purposes of credit appraisal fraud detection anti-money laundering obligations for entering into contract for direct marketing for developing credit scoring models and business strategies for monitoring for evaluating and improving the quality of services and  products for other legitimate purposes to share with its affiliates and/or such third parties that the Bank has entered into agreements with and/or for cross-selling to me various products and services from time to time;

VII.            to store and preserve the Information for such period as may be required for contract by law or for the Bank’s evidential and claims purposes whichever is longer; and

VIII.            to share and disclose the Information to service providers consultants credit information companies information utilities other banks and financial institutions affiliates subsidiaries regulators investigating agencies judicial quasi-judicial and statutory authorities or to other persons as may be necessary in connection with the contractual or legal requirements or in the legitimate interests of the Bank or as per the consent.

The following terms and conditions shall be applicable in case you select the Account Aggregator option:

1.       Under this Account Aggregator option you will have the discretion to enter your pre-existing Account Aggregator handle if any. However in case HDFC Bank Ltd (“Bank”) does not have a tie-up with such Account Aggregator you will need to select another Account Aggregator of your choice to create a new handle for the purposes of obtaining financial information and sharing the same with the Bank (as a Financial Information User) should you choose to proceed further in the process. In case you do not wish to create a new handle with any other Account Aggregator you are free select the other options or opt out of this process. Nothing contained herein shall be construed to limit your choices.

2.       For any activity that takes place through Account Aggregator mode it will be a matter between you and the Account Aggregator (since the Bank does not control the platform of the Account Aggregator) and only the financial information shall be submitted to the Bank which financial information will be subject to your consent given to the Bank.

3.       Upon entering your existing handle or upon selecting any of the Account Aggregators (for creation of handle and for obtaining and sharing financial information) displayed on the next page you will be re-directed to the webpage/ portal of that Account Aggregator (“Account Aggregator Page”).

4.       The Bank (or its service provider) is merely enabling your re-direction to the Account Aggregator Page as selected by you and the Bank is in no manner acting as an agent of or undertaking any referral in relation to the Account Aggregator.

5.       The Bank has not listed the Account Aggregators in any particular order or preference and you are requested to make the selection of any of the Account Aggregators independently at your sole discretion.

6.       By enabling your re-direction to the Account Aggregator Page the Bank is in no way recommending advertising publicising marketing promoting warranting guaranteeing or endorsing the suitability or standing of any of the Account Aggregators to you.

7.       The Account Aggregator Page will be hosted by the respective Account Aggregator and any information or data shared actions/ activities undertaken on the Account Aggregator Page including the creation of a handle with the Account Aggregator shall be a matter between you and the respective Account Aggregator and the Bank will not be a party to the same.

8.       Please note that for as long as you are on the Account Aggregator Page you shall be governed by the terms of use of the Account Aggregator Page and terms and conditions published by the Account Aggregator and the same shall be an independent contractual relationship between you and the Account Aggregator and the Bank shall not be a party to the same.

9.       The Bank shall have no control over the Account Aggregator Page and therefore the Bank shall not be responsible or liable in any manner for any dispute that may arise between you and the Account Aggregator in relation to the actions on the Account Aggregator Page and any queries and/or complaints that you may have in relation thereof.

10.    Please note that internet as a medium is subject to associated risks and any of your log in and access credentials should not be shared or disclosed by you to any person and it requires special duty of care on your part to ensure that the security of your access or log in credentials is not compromised at your end and should at all times be safeguarded by you.